Author Archives: Billie Whitehurst

Billie Whitehurst

About Billie Whitehurst

Billie Whitehurst, MS, RN, is vice president of Capacity Management for McKesson Connected Care and Analytics, where she leads efforts to help providers achieve sustainable operating improvements by enabling a proactive approach to workforce and capacity planning. She also oversees McKesson’s Extended Care Solutions Group, which offers clinical and agency management solutions for home health and hospice providers.

Billie Whitehurst

Three Key Reasons Hospitals Struggle to Improve Patient Outcomes and Labor Costs

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Relying on intuition, some healthcare leaders think there is an inverse relationship between positive patient outcomes and healthy labor costs. When labor costs improve, they assume staff is reduced and patient outcomes suffer. And when labor costs worsen, leadership believes it’s easier to meet quality goals and control length of stay. But it doesn’t have to be that way.

Billie Whitehurst

5 Reasons Traditional Approaches to Reducing Your Operating Costs Aren’t Enough

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Image of women in suit, another person in suit and nurse

“No margin, no mission.” It’s long been the rallying cry of healthcare leaders who understand that they cannot serve the needs of their communities and patients without at the same time ensuring that their organizations are financially sound. However, a recent study published in Health Affairs found that 55% of for-profit and not-for-profit acute-care hospitals were not profitable.